We have talk about web usability before. Yes we always remember that good web design isn’t always about sophisticated flash or artistic layout. Good web design is the one that give user a good experience. Friendly user interface is a must.

Structure is important. Web design must organize the user interface usefully. Put together all the things that related and separate those that are not related. Ease user to browse what they are looking for. Even better, provide shortcut to skip long procedure.
Visibility is also matter. Don’t hide important element such as navigation tool. Everything must be clearly visible. Don’t distract user with unneeded graphic or information. Responsiveness is the next thing. Keep user updated with all their action on the website: change of state, error, etc. Let them know that they have successfully done something.
And last but not least: tolerance. User may make mistake. Give them a chance to correct it. Allow them to undo and redo what they are doing. Ask them “are you sure” when they take some big action.

4 comments
Be Ruthless, Load Faster | Living Digital and Interaction Agency :: Omeoo Media - Jakarta, Indonesia says:
Apr 12, 2010
[...] the last thing is, always test the load time. Stand in the users position. Be a ruthless intolerant user for your own website. Get mad when the page load slowly and optimize [...]
How Google Ranks Our Pages | Living Digital and Interaction Agency :: Omeoo Media - Jakarta, Indonesia says:
Apr 14, 2010
[...] keep the navigation as simple as possible. You must be doing this to comfort the users, but hey… this can also enhance your rank in the search result because Google crawler will also [...]
Dump All the ROTten Content | Living Digital and Interaction Agency :: Omeoo Media - Jakarta, Indonesia says:
Jan 14, 2011
[...] an already closed down web agency. This will obviously ruin your site’s credibility. Again, bad user experience. What about your old page? Well, old page archive is better to be kept [...]
No Pop Up Ad Please | Living Digital and Interaction Agency :: Omeoo Media - Jakarta, Indonesia says:
Jan 14, 2011
[...] serving them something they hate, making them uncomfortable. They’ll leave our site with bad experience. We must respect all visitors. If they want to see something, they’ll browse. Don’t need to [...]